VITALIZE, and its affiliates are committed to protecting your privacy. This Privacy Policy (“Privacy Policy”) describes how we collect, use, disclose and transfer the information that you provide to us or that we collect about you when you access, and use our website at https://vitalize.one (the “Website”), order our VITALIZE, and vitalizeone products and services (the “Services”), or use our Services provided through the Website (“Online Services”).
This Privacy Policy also applies when you visit our web pages located on third-party social media websites (“VITALIZE branded social media pages”) or communicate with us directly. This Privacy Policy applies regardless of whether you are assessing our Website through a computer, mobile device, IPad or other device. For collection of data of clients and partners beyond basic ordering information, Vitalize.One enters into specific provisions with its customers under written agreements.
For purposes of this Privacy policy, the term “Personal Information” means information that identifies an individual or relates to an identifiable individual.
Other than VITALIZE branded social media pages, this Privacy Policy does not apply to any other websites that you may be able to access from the Website (whether through an advertisement, service, or content link) or any website of our partners, each of which may have data collection, storage, and use practices and policies that differ materially from this Privacy Policy.
- INFORMATION WE COLLECT ABOUT YOU AND HOW WE USE IT
A. Visitors
While you may use some of the functionality of the Website without registration, your use of the Online Services and much of the Website content require registration. You may choose not to provide us with any Personal Information. However, you will not be able to use those portions of the Website that require your Personal Information and registration.
If you use our Website as a visitor without registering or sending us inquiry information, the only information we collect will be automatic tracking information (please see Automatic Information We Collect About You in Section 2 below).
B. Registered Users and Prospects
Registered users are those visitors to our Website who seek to register for our store, reports, or other limited free offerings on the Website.
By prospects, we mean those individuals at companies who have shared their contact information with us, whether it has been through a form on the website, from information collected at a trade or marketing event, or have reached out directly to us.
For both prospects and registered users, we may collect information that may personally identify you, including, but not limited to your contact information including name, job title, organization, address, e-mail address, or phone. As well, we may collect general information relating to your business objectives, user preferences, and Website and event participation information.
For registered users only, we may also collect information using cookies that helps us understand what you are viewing and responding to on our website once you have already provided us with your Personal Information. Once your activity rises to a point that indicates to us that you might have a reasonable interest in our information, our CRM tool will alert our sales team to reach out to you.
We use the Personal Information to manage our relationship with you including; responding to your questions, and social media communication, providing you with the specific Services you select, if applicable, and providing you with information about our Company, Shop and Services.
If no longer wish to receive emails from us, you may opt-out of receiving them by following the instructions included in each email, or by contacting us at info@vitalize.one
C. Shoppers, Clients, and Partners
If you purchase Services as a shopper, client, or partner, VITALIZE will collect ordering information such as your name, job title, organization, address, e-mail address, or phone, as well as billing information, such as billing name and address, credit card number, and the number of employees and names and emails of employees within the organization that will be using the Services.
Additional personal data collected from clients and partners for the performance of Services is governed by a separate written agreement between the parties.
We use the ordering and billing information that you provide to place your order. If you submit a technical support request, we may use and maintain such request in order to respond to the questions posed, improve our Services offerings, for training and quality assurance purposes, for record keeping purposes and for other lawful purposes.
D. Inquirers
We may also collect information that personally identifies you when you e-mail with us or otherwise correspond with us (for example, when you send us e-mail communications or otherwise make inquiries on our website) or when you use the “Contact Us” option on our website. Any such information you provide us will be used to respond to your inquiries.
E. Dossier Data Subjects
As part of our Services, we collect, use, transfer, and distribute publicly-available data on the wealthy for our business clients and partners in the wealth and finance industries, and for nonprofits and educational institutions.
F. Job Applicants and Employees
When you apply or are hired for a job at VITALIZE, we will collect information that you provide to us. We may need to process personal data you provide to further your application in the recruitment process, to process your data to enter into a contract with you, or to comply with our legal obligations (e.g., it is mandatory to check a successful applicant’s eligibility to work in the Country of application before employment starts). We will not share any of the information you provide us with any third parties for marketing purposes. We will only use the information you provide us to contact you to progress your application, to assess your suitability for the role for which you have applied, and to enter into and fulfill our duties to you under a contract. You do not have to provide the information we ask for, but it may affect your application if you decide not to.
Our applicant team will have access to all of this information. This information may include your personal information, including name, contact details, previous experience, education, referees, and answers to questions relevant to the role for which you have applied. This information will not be made available to any staff outside of our applicant team. Any information you do provide will only be used to produce and monitor equal employment opportunity statistics.
If your application is unsuccessful, we may keep your personal data on file in case for a period of one (1) year in case there are future employment opportunities for which you may suited. We will ask for your consent before we keep your data for this purpose and you are free to withdraw your consent at any time. You may also correct your data at any time.
If you would like to withdraw your consent, would like access or obtain a copy of your data, or have any queries about the process or how we handle your personal information, please email us at info@vitalize.one
G. Market Research
From time to time the VITALIZE market research department, or its operations contractors acting on its behalf, may conduct online research in order to gather feedback about our Website, mobile applications, and our sponsors through email invitations, pop-up surveys, and online focus groups. When participating in a survey, we may ask you to submit Personal Information. Personal Information collected through market research will be used only by VITALIZE and its service providers and contractors and will not be given or sold to a third party without your consent or as otherwise permitted by this Privacy Policy. Although the Personal Information used in this way will be used by us and assumed to be reliable, no warranty expressed or implied is made regarding the accuracy, adequacy, completeness, reliability or legality of the aggregated uses of the information. In addition to collecting survey responses from our members, cookies may be used to authenticate respondents or to help you pick up where you left off in a survey. If you have cookies disabled you may not be able to participate in some studies. Cookies may be used to connect survey data with VITALIZE site usage characteristics.
In some cases, when you click on a link or an advertisement in an e-mail, your browser may be momentarily directed to a third party website which, acting on behalf of VITALIZE (see Section 4 below), notes or “counts” your response to the e-mail before re-directing your browser to your selected destination; this re-direction process may not be apparent to you.
If no longer wish to receive emails from us, you may opt-out of receiving them by following the instructions included in each email, or by contacting us at info@vitalize.one
You may also contact us using these details if you have any other queries about this Privacy Policy.
- INFORMATION WE AUTOMATICALLY COLLECT FROM YOU
Even if you do not register with VITALIZE, we collect information about your use of our Website, some of which may be considered Personal Information.
A. Cookies
“Cookies” are small computer files that are transferred to your computer, mobile device or tablet that contain information such as your user ID, user preferences, the pages you’ve visited and the activities you’ve performed while using the Website. We use “session cookies” to customize your experience on the Website and, if you create a password, we use “persistent cookies” to store your password so you do not have to re-enter it each time you visit the Website. We do not link the information stored in cookies to any of your Personal Information you submit while on the Website. You may block cookies or delete cookies from your browser; however, by disabling cookies, you may not have access to all of the features of the Website. You also have the option to browse our website using free cookie blockers like Ghostery or the “Incognito” function in Chrome. Some of our business partners also use cookies to provide us with anonymous data and information regarding your use of the Website. We do not have access or control over these cookies.
B. WEB BEACONS
We (or third parties with whom we contract) may use “web beacons” alone or in conjunction with cookies to collect anonymous information about your use of our Website and the websites of selected sponsors and advertisers, and your use of emails, special promotions or newsletters we send to you. Web beacons are tiny graphic image files embedded in a web page or email that provide a presence on the web page or email and send back to its home server information from the user’s browser. The information collected by web beacons allows us to statistically monitor how many people are using our Website and selected sponsors’ and advertisers’ sites and opening our emails, and may be used to track your activity outside of our Website or those of our sponsors’. We do not link Non-Personal Information from web beacons to Personal Information without your permission.
C. Traffic Data
We automatically track and collect the following categories of information when you visit our Website: (1) Internet Protocol (IP) addresses; (2) domain servers; (3) computer, device and connection information, such as browser type and version, operating system, mobile platform and unique device identifier (UDID) and other technical identifiers; (4) Uniform Resource Locator (URL) click stream data, including date and time stamp, referring and exit URLs, search terms you used and pages you visited or search for on the Service; (5) for location-aware Services, the region, city or town where your device is located in order to provide you with more relevant content for where you are in the world; (5) referring source which may have sent you to the Website; and (6) other information associated with the interaction of your browser and the Website. If you are using a mobile or other device to visit the Website, we may collect hardware information related to the device about you.
- INFORMATION COLLECTED BY THIRD PARTIES NOT ACTING ON BEHALF OF VITALIZE
Certain content and Services offered to you through our Website are served on microsites and other websites hosted and operated by a company other than VITALIZE (“Third Party Contractor Websites”). VITALIZE does not disclose your Personal Information to these Third Party Contractor Websites without your consent, but you should be aware that any information you disclose once you access these other websites may not be subject to this Privacy Policy. VITALIZE is not responsible for the privacy practices of these Third Party Contractor Websites. You should review the privacy policy posted on these Third Party Contractor Websites to understand how your personal information is used and collected.
California Civil Code Section 1798.83 also permits users who are California residents to request and obtain from us once a year, free of charge, a list of third parties to whom we disclose their personal data (if any) for direct marketing purposes in the preceding calendar year and the categories of data disclosed those third parties. To make any such request, contact us in accordance with Section 13 (below).
- LINKS TO OTHER WEBSITES
The Website may contain links to third party websites to which VITALIZE has no affiliation. VITALIZE does not share your personal information with those websites and is not responsible for their privacy practices. Some websites may have the look and feel of our Website. Please be aware that you may be on a different site and that this Privacy Policy only covers our Website. If you access other sites using the links provided, the operators of these websites may have their own privacy policies.
- DISCLOSURE OF YOUR INFORMATION
By registering with our Website, you agree that we may share certain categories of information we collect from you in the ways described in this Privacy Policy. We share Personal Information and Traffic Data with our business partners who assist us by performing core services (such as website hosting, data storage, and security) related to our operation of the Website and/or by making certain Services available to our users. Those business partners shall be bound to uphold the same standards of security and confidentiality that we have promised to you in this Privacy Policy, and they will only use your contact data and other Personal Information to carry out their specific business obligations, and to provide you with Website related services. VITALIZE does not share, sell, rent or trade your Personal Information with any third parties for their promotional purposes.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights or property, to mitigate our liability in an actual or potential lawsuit, to comply with a judicial proceeding, court order, or legal process served on our Website, to enforce this Privacy Policy or our Terms of Use or any other agreement in place between you and VITALIZE, or to investigate and prevent unauthorized transactions or other illegal activities.
- INTERNATIONAL TRANSFER OF YOUR INFORMATION
Because VITALIZE operates globally, and has employees assisting with Services throughout our various locations, your Personal Information may be transferred to, processed, and/or stored at, a destination in one of our locations worldwide. As a practical matter, your contact and financial information will be stored in our CRM tools which are hosted in the United States but always subject to the requirements of applicable data protection laws and this Privacy Policy. By registering with us, using the Website or providing your Personal Information to us, you consent to that transfer.
- SECURITY INFORMATION
VITALIZE employs reasonable organizational and technical measures to protect Personal Data within our organization from loss, misuse, or unauthorized access, disclosure, alteration or destruction. We strive to protect your Personal Data, however, VITALIZE cannot ensure and does not warrant the security of the information you transmit to us. If you have reason to believe that your account with us has been compromised or is not secure, please notify us of the problem immediately by contacting us using the information provided in Section 13 (“Contact Information for Vitalize.One”).
- DATA INTEGRITY
VITALIZE will use Personal Data only in ways that are compatible with the purposes for which it was collected, authorized by this Privacy Policy, or authorized by you. You are responsible with providing us with accurate information. You may contact us for ensuring the accuracy of your Personal Data as set forth in Section 11 (“How you can access, change, or suppress your Personal Data”).
- RETENTION PERIOD
VITALIZE will retain Personal Data about you for the period reasonably necessary to fulfill the purposes described in this Privacy Policy and consistent with its retention policy and as required or permitted by law.
- FOR EEA CITIZENS
European Union (EU) data protection law regulates the transfer of EU customer personal data to countries outside the European Economic Area (EEA), which includes all EU countries and Iceland, Liechtenstein, and Norway.
B. Basis for Processing
VITALIZE processes data under this Privacy Policy based on (a) consent of the user as a condition of accessing this Website; (b) the necessity of the data for entering into a contract for Shop/Services; and/or (c) the necessity of the data for performing the Services/Shopping. IF YOU DO NOT CONSENT TO THE PROCESSING OF YOUR DATA IN ORDER TO ACCESS AND USE THE VITALIZE WEBSITE, PLEASE DO NOT USE, OR ENGAGE WITH, THE VITALIZE WEBSITE.
C. Cross Border Transfer
Data centers hosting your data under this Privacy Policy are located within the United States. Accordingly, as an EEA citizen, in order to access the Shop and/or Services and content provided by VITALIZE, your data may be transferred outside of the EU. You consent to the cross-border transfer of your data in order to receive access to the VITALIZE Website and/or Shop/Services.
11. HOW YOU CAN ACCESS, CHANGE OR SUPPRESS YOUR PERSONAL DATA
If you would like to review, correct, update, suppress, delete or otherwise limit our use of your Personal Data that has been provided to us, you may make a request by contacting us using the information providing in the Contact Information for VITALIZE below. For your protection, we may need to verify the request is valid. We will try to comply with your request as soon as reasonably practicable and consistent with applicable law.
If you completely delete all such information, your account may become deactivated. Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that are pending.
- CHANGES TO THIS PRIVACY POLICY
We reserve the right, at any time, to add to, change, update, or modify this Privacy Policy so please review it frequently. In all cases, use of information we collect is subject to the Privacy Policy in effect at the time such information is collected. If you do not agree with any changes or modifications to the Privacy Policy, please do not continue using the Website. You will be deemed to have consented to any modification of the Privacy Policy when you use the Website after the effective date of the modification.
CONTACT INFORMATION
If you have any questions about this Privacy Policy, or your dealings with this website, or want to request access or changes to our handling of your data, please contact us at info@vitalize.one